Following an IT error that allowed consumers to withdraw money they did not have in their accounts, the Bank of Ireland has apologized.
According to reports, some consumers received €1,000 without explanation, which caused lines to build at the cash registers.
As soon as it was learned that there was money in accounts that had not been assigned, customers flocked to aims to withdraw cash. To disperse the mob, the police were sent to various locations throughout Ireland.
Customers’ accounts will be debited for any funds withdrawn due to a problem.
Customers have been informed by the Bank of Ireland that all withdrawals or transfers made during the outage, even those exceeding usual limitations, will still be deducted from their accounts.
The bank stated, “We are aware that due to the technical issue, certain customers were able to execute withdrawals or transfer funds in excess of their customary limits.”
The bank’s mobile application and Internet banking services were also unavailable as a result of the technical problem.
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Some clients made financial transfers to mobile banking apps.
Customers who might have financial difficulties as a result of overdrawing their accounts were asked to get in touch with the bank for support.
According to reports, some users may have been able to deposit funds into the Revolut online banking app before withdrawing cash from a cash machine.
Revolut stated that it is looking into rumors that Bank of Ireland clients had received sizable financial transfers to their Revolut accounts.
